Public Tracking · Help Desk
Two hands meet at the center of every request.
Yours, in submitting it — and ours, in carrying it forward. Enter your details below to see exactly where the two currently meet.
How tracking works
Track your Help Desk request
Use the tracking ID sent to your WhatsApp after submission, together with the same phone number, to see live status and updates.
1
Find your tracking ID in the WhatsApp message sent right after submission.
2
Enter the ID and the phone number used in the original form.
3
View the current status, assigned team, and expected timeline.
Check status
Your tracking ID and phone number together confirm the request is yours.